We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return, your item must be in the same condition in which it was received—unused, unworn, with tags, and in its original packaging. You will also need a receipt or proof of purchase.
How to Start a Return
To initiate a return, please contact us via the contact form
If your return is approved, we will provide you with a return shipping label along with instructions on how and where to send your package. Items returned without prior authorization will not be accepted.
If you have any questions regarding returns, you can always reach us at the contact form.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the incorrect item. We will evaluate the issue and work to resolve it promptly.
Exceptions / Non-Returnable Items
Certain items are not eligible for return, including but not limited to:
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Perishable goods (such as food, flowers, or plants)
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Custom or personalized products
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Personal care items
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Hazardous materials, flammable liquids, or gases
If you have questions or concerns about a specific item, please contact us prior to initiating a return.
Sale items and gift cards are non-returnable.
Exchanges
The fastest way to receive a replacement item is to return the original item. Once the return is approved, you may place a new order separately.
European Union 14-Day Cooling-Off Period
If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days of receipt, for any reason and without justification.
Returned items must meet the same eligibility requirements outlined above, including condition, packaging, and proof of purchase.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be issued to your original payment method within 10 business days.
Please note that processing times may vary depending on your bank or credit card provider. If more than 15 business days have passed since your return was approved, please contact us at the contact form.
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